Questions, answered.
About the product, the beta and how monitoring works. Something missing? Email hello@statustick.com.
About StatusTick.
- What is StatusTick?
- StatusTick is uptime monitoring, incident handling and status pages in one tool. It checks your websites, APIs, servers and cron jobs, reads every failed check before it pages you, and helps you keep your users informed.
- Who is StatusTick for?
- Small teams and founders whose users notice when something breaks: SaaS products, online shops, agencies that look after client sites, and developers who run APIs.
- When does StatusTick launch?
- StatusTick launches in Q1 2027. Before that, we run a free closed beta with a small group of teams. Join the beta list on the home page to get an invite.
- How is StatusTick different from other uptime monitors?
- The focus is alerts you can trust. You choose how many failed checks in a row open an incident, firewall blocks show as Blocked instead of Down, and slow answers show as Degraded. Incidents and status pages are in the same tool.
Beta and pricing.
- How much does StatusTick cost?
- The closed beta is free. Pricing comes with launch.
- What do I get in the beta?
- Access to StatusTick before launch, direct contact with us, and a say in what gets built next. In return we ask for honest feedback.
- Can I import my monitors from another tool?
- Yes. Import your existing monitors in one step, with names, URLs, intervals and alert contacts.
Monitoring.
- What can StatusTick monitor?
- HTTP(S) endpoints with status, header and keyword checks, TCP ports, ping, DNS records, cron jobs and backups with heartbeat monitors, SSL certificates, domain expiry and the assets of a page. IPv4 and IPv6 can be checked separately.
- Can StatusTick test logins and checkouts in a real browser?
- Yes. Browser checks run your Playwright script in a real Chromium browser every few minutes, with a screenshot and a trace when a step fails.
- How often does StatusTick check?
- From every 15 seconds to every 24 hours, set per monitor.
- Can I see when a service I depend on is down?
- Yes. Follow the cloud, payment, AI and developer services your app depends on; vendor.statustick.com lists them. StatusTick reads their official status, alerts you when they post an incident, and shows vendor outages next to your own incidents.
- Where do the checks come from?
- From StatusTick’s public check locations, or from a private agent inside your network for services that aren’t on the public internet.
- Can StatusTick check services on my private network?
- Yes, with private agents. Run a small StatusTick agent in your network; it checks internal APIs, databases and intranets and reports back over an outbound HTTPS connection. No inbound ports or VPN.
- My firewall or Cloudflare blocks the checks. What happens?
- StatusTick shows the monitor as Blocked, not Down, sends you one notice with steps to allow our checks, and does not open an incident by default. You can allow our published IP addresses or add a custom header.
Alerts and status pages.
- Where can I get alerts?
- Email, Slack, Microsoft Teams, Discord, Telegram, PagerDuty and webhooks.
- What if nobody reacts to an alert?
- If an incident is not acknowledged within the delay you set, StatusTick alerts a second set of channels, up to 3 times.
- Do you have status pages?
- Yes. Components are linked to monitors and show 90 days of uptime; StatusTick suggests status changes and you publish them. It drafts incident posts from your incidents, and pages support custom domains and email subscribers.
Data and security.
- How long do you keep my data?
- As long as you’re with us, and not a day after you leave.
- Do you store the content of my pages?
- No. At launch, StatusTick keeps only what a check needs, such as the status code, timings and whether a keyword matched. It does not keep the response body.
- Is StatusTick certified (SOC 2, ISO 27001)?
- Not yet.
- How fast do you answer support?
- We reply within one working day, Monday to Friday (CET), by email.
- Is there an API?
- Yes. A REST API with organization API keys, documented with OpenAPI, and an MCP server for AI agents such as Claude, Cursor and ChatGPT.
Still deciding?
Join the beta and try it on your own product. It’s free while in beta, and we answer every email within one working day.